Bonobo AI raises $4.5M seed round to help companies turn interactions with customers into valuable data
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In Bonobo AI, conversational AI, Customer Service, Fundings & Exits, Israel, marketing automation, Startups, TC, TechCrunch - Funding & Exits, Technology News
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Bonobo AI raises $4.5M seed round to help companies turn interactions with customers into valuable data

Bonobo AI, an AI-based platform that helps companies get insights from customer support calls, texts, and other interactions, announced today that it has raised $4.5 million in seed funding led [...]

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 Ultimate.ai nabs $1.3M for a customer service AI focused on non-English markets
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In AI, Artificial Intelligence, berlin, chatbot, contact center, Customer Service, Europe, finland, Fundings & Exits, helsinki, Holtzbrinck Ventures, Microsoft, natural language processing, neural network, nlp, Recent Funding, Startups, TechCrunch - Funding & Exits, Technology News, telia, Ultimate.ai, Zalando
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Ultimate.ai nabs $1.3M for a customer service AI focused on non-English markets

For customer service, Ultimate.ai‘s thesis is it’s not humans or AI but humans and AI. The Helsinki- and Berlin-based startup has built an AI-powered suggestion engine that, once [...]

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 Cogito scores $37M as AI-driven sentiment analysis biz grows
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In Artificial Intelligence, Cloud, cogito, Customer Service, Enterprise, Fundings & Exits, Recent Funding, sentiment analysis, Startups, TC, TechCrunch - Funding & Exits, Technology News, voice recognition
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Cogito scores $37M as AI-driven sentiment analysis biz grows

Cogito announced a $37 million Series C investment today led by Goldman Sachs Growth Equity. Previous investors Salesforce Ventures and OpenView also chipped in. Mark Midle of Goldman [...]

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